Terms of Service

The following document outlines the terms and conditions of enrolling as a student of LoveKids Speech and Drama Pte Ltd and LK Academy. You are required to read, understand, and agree to these terms and conditions before enrolling into any programme provided by LoveKids Speech and Drama Pte Ltd. LoveKids Speech and Drama Pte Ltd right to amend or change terms and conditions as required from time to time.

 

Terms and Conditions

Terms and Conditions for Programmes conducted by LoveKids Speech and Drama Pte Ltd and LK Academy

Introduction

These terms and conditions are laid out so as to have an understanding of what is required of students and parents who use the services provided by LoveKids Speech and Drama Pte Ltd.

Upon enrolling into a programme provided by LoveKids Speech and Drama Pte Ltd (from here onwards known as LKSD) and LK Academy programmes, you hereby agree to the terms.

 

Enrolment Terms

Information provided to LKSD and LK Academy during the enrolment process must be accurate, true and correct.

  • LKSD and LK Academy reserves the right to reject the enrolment if it is found subsequently that the information provided was incorrect, incomplete or inaccurate.
  • All information must be provided in the enrolment form.
  • All information collected at the time of enrolment will be kept private and confidential.
  • Student enrolment Information will also be destroyed after the student has withdrawn from the programme or has graduated from the highest level programme.
  • LKSD and LK Academy adheres to the Personal Data Protection Act (PDPA) as laid out on https://lkacademy.sg/privacy-policy.

 

PAYMENT TERMS
Fee Payment

  • All fees must be paid before commencement of the programme.
  • If fees are not paid by the commencement date, LKSD and LK Academy reserves the right to refuse admission for class.
  • All fees paid are strictly non-refundable and non-transferable.
  • A one-time registration fee per subject is payable for each new student who joins our programmes. Students who withdraw from the program and rejoin will be subjected to a re-registration fee.
  • A deposit fee is also collected during registration. The purpose of this deposit is for advance notification of intention to withdraw from the programme. The terms and conditions for refunds of deposit are laid out in withdrawal from programme policy below.
  • Registration and Deposit fee must be paid in full on enrolment.
  • Term fees will be prorated if a student enrols mid term. If there are only 2 lessons remaining for the term, term fee for the following term will also be payable upon enrolment.
  • A $20.00 administrative fee will be enforced if payment is made after the start of the new term.
  • If payment is not received by the due date, LKSD and LK Academy reserves the right to refuse attendance until payment has been made. LKSD and LK Academy reserves the right to release the enrolment to the next student on the waiting list.

 

Schedules of Classes

Schedules for classes will be available by the mid of last term of each year. The schedules will be planned based on the MOE school terms as determined by the Ministry of Education Singapore.

Preschool Level Schedule

  • Preschool enrichment programmes LKSD operates on four (4) Terms a year. Duration for Term 1 and 3 is 10 weeks. Duration for Term 2 and 4 is 12 weeks. Make up lessons for classes that fall on a Public Holiday may be outside of the Term dates.

Primary Level Schedule

  • Primary level enrichment programmes conducted by LK Academy operates on four (4) Terms a year. Duration for Term 1 and 3 is 10 weeks. Duration for Term 2 and 4 is 12 weeks. Make up lessons for classes that fall on a Public Holiday may be outside of the Term dates.

Secondary Level Schedule

  • Secondary level classes by LK Academy operate on a monthly basis. Number of weekly classes conducted will follow the calendar dates in a month.
  • Fees for mid-term enrolment will be prorated accordingly based on the remaining number of lessons for the month. If there are 2 lessons left, fees will also be collected for the following month.

 

Fee Structure

  • All fees are subjected to review and revision.
  • Fee reviews and revision will be posted on the schedule page on www.lovekids.com.sg and www.lkacademy.sg with a notice period of at least one (1) month in advance.
  • Payment for a full term remains applicable even if your child misses any class.
  • Payment for a full term remains applicable unless withdrawal notice is given.
  • The centre reserves the right to reschedule or cancel a class at any point during the term due to unforeseen circumstances.
  • Classes that are rescheduled by the centre will be replaced with another class at a later date.
  • If a class falls on a stipulated public holiday, lessons will resume the following week. Make up classes for Public Holidays may be outside of the usual term dates.

 

Payment Modes

  • Payment of fees can be done by PayNow, PayLah, Cheques and Internet bank transfer.
  • For Internet Banking (IB) transfers, please include your child's name and inform us via WhatsApp/SMS/Email. A receipt will be issued upon verification of payment.
  • Cheques are to be made payable to LoveKids Speech and Drama Pte Ltd. Please write your child's full name and class on the reverse side of the cheque.
  • We do not accept NETS or credit card payments.
  • All payments received by LKSD will be issued with an official receipt.

 

Deposit for Enrichment Classes

  • A refundable deposit of $80.00 per subject will be collected by LKSD at the point of registration.
  • The deposit will be refunded within two (2) working weeks after the last lesson of the term upon fulfillment of the following requirement(s):
    • Students must complete the current term.
    • Notice of withdrawal must be sent by email to the administrator of LKSD one (1) month before the end date of the current attending term.
    • An official email notification sent to info@lovekids.com.sg
  • If any of the above requirements is not met, LKSD reserves the right to forfeit the deposit.

 

Replacement Lessons

  • A make up class will be arranged for student who miss a lesson.
  • Make-up class can only be arranged within the same week for the same lesson topic unless otherwise stipulated.
  • If your child is unable to attend the make-up class, the teacher will give instructions to the student on the lessons and how to complete the worksheet. The worksheet is to be completed and handed back to the teacher for assessment.
  • No rebates / refunds / credits will be given for missed lessons.
  • Replacement classes are subjected to availability of classes.
  • Payment for a full term remains applicable even if your child misses any class.
  • Payment for a full term remains applicable unless withdrawal notice is given.
  • The centre reserves the right to reschedule or cancel a class at any point during the term due to unforeseen circumstances.
  • Classes that are rescheduled by the centre will be replaced with another class at a later date.
  • If a class falls on a stipulated public holiday, lessons will resume the following week.

 

Trial Lesson and Registration Policy

  • Students may register for a maximum of two (2) trial lessons (lesson fees payable) for each class.
  • Fees for each trial class will be based on a prorated fee.
  • If the student signs up for the programme after the trial, a registration fee per subject ($50.00), deposit per subject ($80.00) will be payable. Registration fee will not be prorated regardless of the enrolment date.
  • Upon enrolment, parents are advised to give a short profile of their child for teachers to have a better understanding of the student.
  • Primary to Secondary level students are encouraged to bring along a copy of their last graded examination papers for our teacher(s) to review.

 

Withdrawal from Programme Policy

  • If a student wishes to withdraw from the programme, a notice in writing must be sent to the Administrator by email to info@lovekids.com.sg.
  • A minimum of one (1) month's lead time must be given before the date of last lesson of the current attending term. This is to facilitate a refund of deposit.
  • LKSD reserves the right to forfeit the deposit if the notice period is less than one (1) month to the date of the last lesson of the term.
  • A notice of withdrawal email is to be sent to info@lovekids.com.sg. This email is to have the heading "Withdrawal from LoveKids Programme" stating the child's name, class and last term.
  • Students will have to complete the term as no refunds will be given for unused portions of the fees.
  • If withdrawal is sent within the term, student(s) will still be required to complete the term. Refunds or credits will not be given for unused portions of fees.

 

Online Classroom Conduct

  • LKSD is not accountable to send parents recordings or pictures taken within/during class, unless for feedback purposes.
  • Classroom rules will be conveyed to students on the first lesson.
  • All classroom rules must be abided by students.
  • LKSD teachers reserve the rights to place students in individual online waiting rooms if rules are violated.

 

Lessons During School Holidays

  • Termly classes will stop during the school holiday term break unless a replacement class is rescheduled as a replacement for a public holiday.
  • Optional programmes such as Holiday Workshops, Bootcamps or other Enrichment programmes will be conducted during the school holidays.
  • Separate fees are chargeable for Optional programmes during the school holidays.
  • The centre will be closed for all Singapore gazetted public holidays and Teacher's Day, unless otherwise stipulated.

 

General Terms

  • LKSD will be responsible for supervision of the student(s) while classes are in session.
  • We will provide a 10-minute grace period after each lesson to cater for parents who are late in fetching their child.
  • We will not assume responsibility for the supervision of student(s) outside of the stipulated time period.
  • LKSD will not be held accountable if the student chooses to leave the centre's premises without permission from any teacher and/or for any other reason outside of the 10-minute grace period.
  • Teacher(s) will be available for feedback 5 to 10 minutes after each lesson.
  • All costs incurred as a result of any damage, injury, loss, expense or liability that may be caused to public and/or private property by the student will be borne by his/her parents/guardians.
  • LKSD owns the copyrights to all intellectual property. Any unauthorised use of or infringement of copyrights will be dealt with severely and action will be taken.
  • LKSD owns the copyrights to our students' work and compositions completed throughout the duration of the programme.
  • LKSD has the right to reproduce or publish our students' work for advertising and/or other purposes.
  • LKSD reserves the right to replace or change teacher(s) without prior notice.
  • LKSD reserves the right to amend the above terms and conditions without prior notice.
  • LKSD reserves the right to use any photos or videos of students taken within the centre's premises and/or outdoor activities organised by LKSD.

The Management of LoveKids Speech and Drama Pte Ltd
Email : info@lovekids.com.sg